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Privacy Policy

Terms & Conditions


At TSM Audio-Media we strive to develop innovative services to better serve our clients. We recognise that privacy is an important issue, so we design and operate our services with the protection of your privacy in mind.


The following terms and conditions describe how we handle your data and you agree to on this basis.


Your Understanding


I hereby fully consent to the collection, storage and use of my personal data, which is freely submitted, for the following purpose only,


Product Enquiry/ Product Purchase/ Service Enquiry/ Service Purchase or as agreed with TSM Audio-Media.


I understand that I may withdraw my consent at any time by requesting that withdrawal to TSM Audio-Media in writing, or via email and that my request will be acted upon within one month of my making such a request.


I understand and agree that third party organisations may receive my data. TSM Audio-Media will only submit the required personal data for fulfilling a Product Enquiry/ Product Purchase/ Service Enquiry/ Service Purchase or for any other reason deemed necessary to meet customer expectations when providing our services.


I understand that TSM Audio-Media shall inform me of any third parties, that may process my information prior to submitting that data and that the company will not submit my data without first obtaining my consent.


Our Cookie Policy


All requests to this website start a session which stores the IP address in the session data and creates a session cookie in the user's browser. The IP address is used as a security measure to help protect against potential session hijacking attacks and this information is deleted once the session has expired and its data purged. The session cookie's name is based on a randomly generated hash and therefore does not have a constant identifier. The session cookie is destroyed once the session has expired or the user has exited their browser. No further cookies are used on this website and no personally identifying information is collected from this website, we encourage our clients to contact us directly by email or telephone.


Our online secure file transfer portal uses a cookie purely for the login session and not for any other reason.


Secure File Transfer & Storage


You can send us files securely using our on-line secure file transfer portal which is provided by Data Send UK Ltd. Your data is encrypted during transit via Secure Socket Layer (SSL)/Transport Layer Security (TLS) and also while stored on their network using the AES encryption standard. Data Send UK Ltd and its partners operate under strict ISO27001 certified information security procedures. Once your data has been downloaded by us, it is stored on our internal office computers using the same levels of encryption. Access is restricted to TSM Audio-Media staff only, who need access to information where appropriate in order to provide our services.


I have read and understood this Privacy Notice and Terms and Conditions regarding the obtaining, storage and processing of my personal data.